How Coin Cloud Keeps You Safe

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$500k in Scam Money Returned to Victims

Having operated for six years, with over 850 machines and growing, you’ve got to expect that there would be some times when illicit activity was attempted.

The good news is, Coin Cloud has such a robust and effective compliance program, that those funds get flagged and returned to the victims more often than not.

Coin Cloud is a fully licensed and registered Money Services Business (MSB) under the Bank Secrecy Act (BSA). As such, it operates in compliance with the Financial Crimes Enforcement Network (FinCEN), and runs all the required Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols.

By ensuring these processes are followed, we have the ability to identify and report suspicious activity — usually before it happens!

Suspicious Activity is Triggered

Of course, once money is inserted into the digital currency machine (DCM), a.k.a. Bitcoin ATM, “there’s no way to dispense the cash back to the customer on the spot,” explains Customer Service Manager Timothy Larson. Instead, they send the money back to customers via check.

To date, those checks add up to a cool half-million dollars. That’s a lot of people in the process of being scammed who were instead saved by Coin Cloud.

So, what triggers a transaction and sends it to review? Lots of things. It could have to do with the nature of the transaction or discrepancies detected by the software, but there are many actions that raise red flags.

Two-Way BTMs are Just as Safe

Types of Bitcoin Scams

Think you might be the target of a scam? Here are some things to keep in mind:

• Governments, utility companies and charities do not require bitcoin payment.

• Jobs shouldn’t require you to be paying for anything with crypto.

• Investments shouldn’t have to be bought with digital currency specifically.

• And if you’ve met someone online, be very careful if they ask you to send them money … for any reason!

Sadly, “One of the most common questions we ask customers is, ‘Have you met your husband in person?’” says Larson. “You would be amazed how often they respond ‘No’.” It’s hard to think of any worse way to be scammed.

The compliance program run by Coin Cloud is not only in place, but truly enforced to its full extent. This not only ensures customer safety, but the company’s reputation, as well. Obviously, you don’t get to be the largest Bitcoin ATM operator in the world as a shady, fly-by-night operation — you do it as a legitimate, licensed and compliant financial services company.

What is Coin Cloud?

Written by

The world’s leading operator of two-way Digital Currency Machines (DCMs), a.k.a. Bitcoin ATMs.

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