How Do You Use a Bitcoin Machine?

Coin Cloud
3 min readJan 12, 2021


How to Use a Bitcoin ATM Step by Step

If you’ve never used a Bitcoin machine (a.k.a. Bitcoin ATM) before, you might be a bit intimidated. All kinds of questions might be running through your head:

  • Where do I start?
  • What do I do?
  • What happens if I get lost?

We’re going to cover all those questions, so you’ll know exactly how to use a Bitcoin machine.

Where Do I Start?

Every brand of Bitcoin machine is a little different, but they operate on a similar pattern — usually you start by touching the screen, accepting the terms, and entering your mobile phone number.

From there, things can get complicated or simple. If you’re using a Coin Cloud, we make the entire process as easy as possible.

What Do I Do?

Here are the step-by-step instructions for using a Coin Cloud Bitcoin ATM (BTM). With Coin Clouds, you have the option to both buy and sell digital currency, so we’ll give you both sets of instructions.

Note that over 54% of two-way BTMs in the USA are Coin Clouds. Most companies have very few (if any) machines that allow you to both buy and sell crypto with cash — but 100% of Coin Cloud machines give you the choice, so you can trust that you’re always in control of your money.

How to buy digital currency

  1. Press the “Start” button on the screen and accept the terms
  2. Enter your mobile phone number
  3. Enter the unique identifier code texted to your phone
  4. Select the “Buy” option
  5. Scan your Bitcoin wallet’s QR code with the BTM camera
  6. Insert your bills one at a time
  7. Once you have inserted your cash, press the “I’m done” button
  8. Your transaction will begin processing on the Bitcoin network
  9. Transactions can take approximately 10–15 minutes to process
  10. Once the transaction has fully processed you will receive your receipt via text message, and the funds will reflect in your wallet

How to sell digital currency

  1. Press the “Start” button
  2. Enter your mobile phone number
  3. Enter the unique identifier code texted to your phone
  4. Select the “Sell” option
  5. Select the “BTM” option
  6. Enter the amount you wish to withdraw (in denominations of $20 and $100)
  7. Scan the QR code that appears on the BTM screen with the camera function on your mobile wallet app
  8. On your Bitcoin wallet, enter the EXACT amount the BTM is requesting
  9. Send the funds to the QR code you scanned
  10. Transactions take approximately 10–15 minutes to process on the Bitcoin network
  11. Once the transaction has fully processed, you will receive a text message informing you to return to the BTM to withdraw your funds
  12. At the BTM, log in with your phone number once again to retrieve the dispensed cash

It’s worth pointing out that if you’re using the Coin Cloud Wallet app, several steps here become faster and easier. First, the app automatically generates the EXACT amount of digital currency that the BTM is requesting. And second, you can set up your sell in advance on the app. Your chosen machine will reserve your cash for up to 48 hours, and you don’t have to wait for a text message or go back to the machine twice.

What Happens if I Get Lost?

We understand that this can seem confusing the first time you’re using a new piece of technology. But don’t worry — our customer service team is here to help you!

If you have questions or need further information or assistance, just call or text our customer support team at 855–264–2046 or email



Coin Cloud

The world’s leading operator of two-way Digital Currency Machines (DCMs), more advanced Bitcoin ATMs.